COVID-19 (Coronavirus) Resource Center
What you need to know about the disease and our coverage commitment.
Get quality care from your home
Given the nature of COVID-19, seeking in-person medical care may further spread the disease. We’re encouraging you to use virtual care services to help protect yourself and others.
There’s an easy way to get care anytime, anywhere. For members who aren’t feeling well, our telehealth services allow you to connect with a board-certified doctor by web, phone or mobile app. FEP will waive copays for all virtual doctor visits by Teladoc® during this time for all members.
Setting up your account is easy
If you’re new to Teladoc’s services, you can easily set up your account ahead of time here or by calling 1-855-636-1579. The most convenient way to get care with telehealth is by using the Teladoc app or online.
Support for your mental well-being
Now more than ever, your mental health is imperative. Telehealth also gives you access to behavioral health specialists who can provide ongoing support for stress, anxiety and depression. Appointments are available seven days a week, from 7 a.m. to 7 p.m. local time.