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Blue Cross & Blue Shield of Rhode Island

General Inquiries

1-401-459-1000
Blue Cross & Blue Shield of Rhode Island
500 Exchange Street
Providence, RI 02903-2699
 

Customer Service

1-401-831-0153 FEHB
1-800-377-4418 FEHB
1-401-459-1118 PSHB
1-855-201-1805 PSHB

Precertification

1-401-272-5670 FEHB
1-800-635-2477 PSHB

Case Management 

1-401-459-CARE

Mental Health/Substance Use Disorder Precertification

1-800-274-2958

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.