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Postal Service Employees & Retirees

FEP is committed to providing Postal Service employees, retirees and their families with some of the best health care benefits possible.

Important information about your PSHB member ID card

Some Postal Service members may have received the incorrect PSHB member ID card. Correct member ID cards have been mailed and should arrive shortly. For reference, the PSHB member ID card has a stamp outline around the plan name in the upper right corner. We apologize for any confusion this error may have caused.

Proud to receive approval to participate in the Postal Service Health Benefits (PSHB) Program

The Office of Personnel Management (OPM) announced that the Blue Cross and Blue Shield Federal Employee Program (FEP) is approved to participate in the PSHB Program, so bookmark this page to stay in the know.

Checking provider status: what you need to know

It has come to our attention that some of our providers are not identified on the PSHB Decision Support Tool Provider Finder. We recommend using our National Doctor and Hospital Finder tool to see if your doctor is in our Preferred provider network.

What you need to know about the Postal Service Health Benefits Program

You may have heard about the Postal Service Reform Act of 2022. This law does not impact your benefits for 2024. But in 2025, there will be a new Postal Service Health Benefits (PSHB) Program. PSHB will offer health insurance to Postal Service employees, retirees and eligible family members starting January 1, 2025. You can learn more on OPM’s website here.

Here are some important dates to keep in mind:

January 1, 2025:

PSHB coverage begins

Your PSHB coverage begins January 1, 2025. 

We will send you a welcome mailer with a new member ID card for each member on your contract. 

February 4, 2025:

Thank a Mail Carrier Day

National Thank a Mail Carrier Day is the annual day of appreciation for all hard working mail carriers.

Check back later for more information on how FEP is celebrating this special day!

Anytime in 2025:

Qualifying Life Event

If you have a qualifying life event (QLE) such as getting married, having a baby or a change in employment status, you might be able to change your health plan outside of Open Season.

See how to enroll for more information.

For Postal Service Employees

We know how hard Postal Service employees work to keep our nation connected. That’s why we’re honored to offer the comprehensive benefits you deserve.

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For Postal Service Retirees

Thank you for your years of dedication. We're committed to keeping your health care benefits as reliable as your service to our nation.

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Find an event near you

View and register for one of our virtual and in-person health events.

Here with answers to your PSHB questions

Have a question?

You can call the Postal Service Health Benefits Navigator Help Line at 1-833-712-PSHB (7742). If you’re a retired Postal Service employee, you can also visit KeepingPosted.org for more.

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Get Care 24/7

Our telehealth service lets you get care anytime, anywhere.

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Find a Doctor

See if your doctor is in our Preferred provider network.

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Find an Event

View our virtual and in-person events for Postal Service employees and retirees.

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