California
Blue Shield of California
General Inquiries
Claims
P.O. Box 272510
Chico, CA 95927-2510
Chico, CA 95927-2510
Hospital Customer Service
1-800-284-9093 FEHB
1-833-821-2287 PSHB
Medical/Dental Customer Service
1-800-824-8839 FEHB
1-844-665-2583 PSHB
Mental Health/Substance Use Disorder Precertification
1-800-824-8839 FEHB
1-800-633-4581 PSHB
Precertification
Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease (COPD)
Congestive Heart Failure (CHF)
Coronary Artery Disease (CAD)
Diabetes
Anthem Blue Cross
General Inquiries
Claims and Correspondence
Anthem Blue Cross
P.O. Box 105557
Atlanta, GA 30348-5557
Hospital Customer Service
1-800-284-9093 FEHB
1-833-821-2287 PSHB
Medical/Dental Customer Service
1-800-824-8839 FEHB
1-844-665-2583 PSHB
Precertification
Mental Health/Substance Use Disorder Precertification
1-800-824-8839 FEHB
1-800-633-4581 PSHB
Care Management
P.O. Box 629005
El Dorado Hills, CA 95726
1-800-995-2800
FEP_PPO_Case_Mgmt@blueshieldca.com
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