Georgia
Anthem Blue Cross and Blue Shield – Georgia
General Inquiries
Claims and Correspondence
Anthem Blue Cross and Blue Shield – Georgia
P.O. Box 105557
Atlanta, GA 30348-5557
P.O. Box 105557
Atlanta, GA 30348-5557
Customer Service
1-800-282-2473 FEHB
1-833-821-2257 PSHB
Case Management
Precertification
Mental Health/Substance Use Disorder Precertification
1-800-424-4011 FEHB
1-833-821-2264 PSHB
Care Management Programs
Anthem Blue Cross and Blue Shield – Georgia
P.O. Box 105557
Atlanta, GA 30348-5557
Atlanta, GA 30348-5557
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.