Hawaii
Blue Cross and Blue Shield of Hawaii
General Inquiries
1-808-948-6281
Blue Cross and Blue Shield of Hawaii
818 Keeaumoku Street
Honolulu, HI 96814
818 Keeaumoku Street
Honolulu, HI 96814
Medical Claims
P.O. Box 1346
Honolulu, HI 96807-1346
Honolulu, HI 96807-1346
Customer Service
1-808-948-6281 FEHB
1-808-948-5500 PSHB
Precertification
1-808-948-6464 FEHB
1-800-877-5394 PSHB
Disease Management
Mental Health/Substance Use Disorder Precertification
Care Management Programs
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Dental Claims
(Effective 7/1/2022)
Phone:
Monday - Friday 8 a.m.-4 p.m.
Oahu (808) 948-6281
Toll Free: (800) 966-6198
Paper Claims (Including Resubmission Claims and Correspondence):
HI FEP Claims
P.O. Box 69401
Harrisburg, PA 17106-9401
Electronic Claim Submission:
Payor ID: HMSA1 or Speed eClaim process
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.