Skip to main content
Log In to MyBlue® What is MyBlue®
Log In to MyBlue® What is MyBlue®

Missouri

Back to Help Center

Blue Cross and Blue Shield of Kansas City

General Inquiries

1-816-395-2222
1-800-221-2362
Blue Cross and Blue Shield of Kansas City
2301 Main Street
Kansas City, MO 64108
www.bcbskc.com

Customer Service

1-816-395-2500

Mental Health/Substance Use Disorder Precertification

1-800-528-5763

Precertification

1-816-395-3989

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
1-816-395-2060
1-866-859-3811
 

Back to Help Center

Anthem Blue Cross Blue Shield Missouri

General Inquiries

1-314-923-4444
www.anthem.com

Case Management

1-800-711-2225

Claims and Correspondence

Anthem Blue Cross and Blue Shield Missouri
P.O. Box 105557
Atlanta, GA 30348-5557

Customer Service

1-800-392-8043

Disease Management

1-844-730-0088
Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Mental Health/Substance Use Disorder Precertification

1-800-424-4011

Precertification

1-800-860-2156
1-800-732-8318 Fax

Care Management Programs

Asthma

Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
1-816-395-2060
1-866-859-3811

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

We use cookies on this website to give you the best experience and measure website usage. By continuing to use this website, you consent to these cookies. For more information, view our privacy policy.