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Montana

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Blue Cross and Blue Shield of Montana

General Inquiries

1-800-447-7828
Blue Cross and Blue Shield of Montana
560 N. Park Avenue
Helena, MT 59601

 

FEP Service
4002 Loop 322
Abilene, TX 79602

Claims/Customer Service

Blue Cross and Blue Shield of Montana
P.O. Box 660255
Dallas, TX 75266-0255

Customer Service

Precertification

1-877-885-3751

Mental Health/Substance Use Disorder Precertification

1-877-885-3751

Case Management 

1-800-462-3275

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Depression
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.