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Ohio

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Anthem Blue Cross and Blue Shield Ohio

General Inquiries

Claims and Correspondence

Anthem Blue Cross and Blue Shield Ohio
P.O. Box 105557
Atlanta, GA 30348-5557

Customer Service

1-800-451-7602 FEHB
1-833-821-1970 PSHB

Precertification

1-800-860-2156 FEHB
1-833-821-2259 PSHB

Mental Health/Substance Use Disorder Precertification

1-800-424-4011 FEBH
1-833-821-2264 PSHB

Case Management 

1-800-711-2225

Disease Management

Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Prenatal
1-800-722-0203

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