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Pennsylvania

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Independence Blue Cross

General Inquiries

1-215-241-2400
Independence Blue Cross
1901 Market Street
Philadelphia, PA 19103

Customer Service

Medical 
1-800-779-6945 FEHB
1-844-946-6230 PSHB

Hospital
1-215-241-4400 FEHB
1-833-306-4500 PSHB

Precertification

1-800-313-8564

Mental Health/Substance Use Disorder Precertification

1-800-688-1911

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

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Highmark Inc.

General Inquiries

1-717-302-5000 Camp Hill 
1-412-544-7000 Pittsburgh
Highmark Inc.
Fifth Avenue Place
Pittsburgh, PA 15222

Claims

P.O. Box 890062
Camp Hill, PA 17089-0062

Customer Service

1-800-779-6945 FEHB
1-844-946-6230 PSBH

Precertification

1-800-258-8809

Mental Health/Substance Use Disorder Precertification

Case Management

Disease Management

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

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Capital BlueCross

General Inquiries

Capital BlueCross
2500 Elmerton Avenue
Harrisburg, PA 17177

Capital BlueCross Claims

P.O. Box 211457
Eagan, MN 55121-3057

Customer Service

Medical 
1-800-779-6945 FEHB
1-844-946-6230 PSHB

Hospital
1-800-344-5446 FEHB
1-855-395-2583 PSHB

Precertification
 

 

Case Management

Mental Health/Substance Use Disorder Precertification

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

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