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Pennsylvania

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Independence Blue Cross

General Inquiries

1-215-241-2400
Independence Blue Cross
1901 Market Street
Philadelphia, PA 19103

Customer Service

Hospital: 1-215-241-4400

Precertification

1-800-862-3648

Mental Health/Substance Use Disorder Precertification

1-800-688-1911

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

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Highmark Inc.

General Inquiries

1-717-302-5000 Camp Hill 
1-412-544-7000 Pittsburgh
Highmark Inc.
Fifth Avenue Place
Pittsburgh, PA 15222

Claims

P.O. Box 890062
Camp Hill, PA 17089-0062

Customer Service

P.O. Box 890035
Camp Hill, PA 17089-0035

Precertification

1-800-258-8809 Option # 2

Mental Health/Substance Use Disorder Precertification

1-800-258-8809 Option #1

Case Management

Disease Management

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

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Capital BlueCross

General Inquiries

Capital BlueCross
2500 Elmerton Avenue
Harrisburg, PA 17177

Capital BlueCross Claims

P.O. Box 211457
Eagan, MN 55121-3057

Customer Service

Hospital: 1-800-344-5446
2500 Elmerton Avenue
Harrisburg, PA 17177

Precertification
 

 

Case Management

Mental Health/Substance Use Disorder Precertification

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.