Tennessee
BlueCross BlueShield of Tennessee
General Inquiries
1-423-535-5600
BlueCross BlueShield of Tennessee
1 Cameron Hill Circle
Chattanooga, TN 37402
1 Cameron Hill Circle
Chattanooga, TN 37402
Customer Service
1-423-535-5707 FEHB
1-866-780-7742 PSHB
Weekdays from 8 a.m. to 6 p.m. Eastern time
Precertification
Mental Health/Substance Use Disorder Precertification
Care Management Programs
1-877-960-1850
Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Depression
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Depression
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.