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Vermont

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Blue Cross and Blue Shield of Vermont

General Inquiries

1-802-223-6131
Blue Cross and Blue Shield of Vermont
445 Industrial Lane/P.O. Box 186
Montpelier, VT 05601-0186

FEP Customer Service

1-800-328-0365 FEHB
1-800-437-6298 PSHB

Precertification

1-800-922-8778

Mental Health/Substance Use Disorder Precertification

1-800-922-8778

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes

Case Management 

1-800-922-8778

Disease Management

1-800-922-8778

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.