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Wisconsin

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Anthem Blue Cross and Blue Shield Wisconsin

General Inquiries

Claims and Correspondence

Anthem Blue Cross and Blue Shield Wisconsin
P.O. Box 105557
Atlanta, GA 30348-5557
 

Customer Service

1-800-242-9635 FEHB
1-833-821-2245 PSHB

Precertification

1-800-860-2156 FEHB
1-833-821-2259 PSHB

Mental Health/Substance Use Disorder Precertification

1-800-424-4011 FEHB
1-833-821-2264 PSHB

Case Management 

 

Disease Management

1-844-730-0088
Weekdays from 9 a.m. to 8 p.m. local time (excluding holidays)

Care Management Programs

Asthma
Chronic Obstructive Pulmonary Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
1-800-242-9635

If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

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